Privacy policy

Last updated: April 16, 2023

At Metkagram, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile applications (collectively referred to as the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this Privacy Policy, you must not use our Service.

1. Information We Collect

We collect information that you provide to us directly, such as when you create an account, purchase a subscription, or communicate with us. This information may include Metkagram Team, email address, billing information, and any other information you choose to provide.

We also collect information automatically when you use the Service, such as your IP address, device information, and usage data. We may use cookies and other tracking technologies to collect this information.

2. How We Use Your Information

We use your information to provide, maintain, and improve our Service, including:

  • Processing transactions and managing your account
  • Communicating with you about the Service, updates, and promotional offers
  • Personalizing your experience and delivering content relevant to your interests
  • Analyzing usage data and trends to improve the Service
  • Enforcing our Terms of Use and protecting the security and integrity of the Service

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers, such as payment processors and analytics providers, to help us deliver and improve our Service. These third parties are required to maintain the confidentiality and security of your information and are prohibited from using it for any other purpose.

We may also disclose your information if required by law, to protect our rights or property, or in connection with a merger, acquisition, or sale of our assets.

4. Data Security

We take reasonable precautions to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information. If you believe your information has been compromised, please contact us immediately.

5. Children's Privacy

Our Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to remove that information and terminate the child's account.

6. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence. By using the Service, you consent to the transferof your information to such countries in accordance with this Privacy Policy.

7. Third-Party Websites and Services

Our Service may contain links to third-party websites or integrate with third-party services, such as external APIs, Firebase, and Google Cloud Services. We are not responsible for the privacy practices or content of these third parties. If you choose to use any third-party services or visit their websites, we encourage you to review their privacy policies before providing any personal information.

7.1Third-Party Login Services

We offer the option to log into Metkagram using your existing credentials for certain third-party services. By choosing this option, you authorize us to collect, store, and use any information that these third-party services provide to us.

  • Facebook Connect: When you choose to use Facebook Connect, we may collect, store, and use your basic account information, such as Metkagram Team, profile picture, email address, and Facebook ID. Facebook's use of your information is governed by their Data Policy, which can be found at https://www.facebook.com/about/privacy.
  • Google Sign-In: If you opt for Google Sign-In, we may collect, store, and use your basic account information, including Metkagram Team, profile picture, email address, and Google ID. Google's use of your information is governed by their Privacy Policy, which can be found at https://policies.google.com/privacy.
  • Twitter Login: If you choose to use Twitter Login, we may collect, store, and use your basic account information, such as Metkagram Team, profile picture, email address, and Twitter ID. Twitter's use of your information is governed by their Privacy Policy, which can be found at https://twitter.com/en/privacy.

Please remember that when you use a third-party login service, you are sharing your information with them and not directly with us. These third-party services may also collect information about your use of our Services. We encourage you to read the privacy policies of these third-party services to understand their data practices.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will provide reasonable advance notice of any material changes. Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

9. Your Rights and Choices

You have the right to access, update, or delete your personal information at any time by logging into your account or contacting us. You can also opt-out of receiving marketing communications from us by using the unsubscribe link in our emails or contacting us.

If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at metkagram@gmail.com

10. Account Deletion and Data Retention

Users have the right to delete their account at any time. Upon account deletion, all user data associated with the account will be permanently removed from our systems. It is important to note that once an account is deleted, the data cannot be recovered.

We reserve the right to delete user data, including user-generated content, if a user has no active subscription and has been inactive for an extended period of time. We will make reasonable efforts to notify the user before taking such action. This measure is taken to ensure efficient use of our resources and to maintain the performance and security of our systems.